Customer Service Representative 3

The largest financial institute in Minnesota is seeking Customer Service Representatives in the Twin Cities area. Representatives will be responsible for taking inbound calls from customers regarding different programs within the retirement division. These calls will consist of web support questions, questions about their pension, where's my check,log-in issues, etc. The Institutional Retirement department handles 17 different programs that they may need to answer questions about. A qualified candidate will have at least 3 months of recent customer service experience and interest in pursuing a career in the financial services industry.

Responsibilities include:

Taking 50-60 inbound calls from customers

Answer questions regarding retirement programs

Navigating through different computer programs to gather and enter information

Qualified candidates will possess the following:

3+ months of recent customer service experience including retail

Strong computer skills

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.