Entry Level Retail Customer Service - Full time - Full-time / Part-time

Eighty6 Marketing, Inc. is currently looking for an entry level individual with a customer service background for our client's full time Retail Customer Service Associate position. For this position, we have found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the “personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition.

This firm is the leader in the marketing industry and specializes in tailoring retail customer service to the character of the client and company culture. Representing the largest telecommunications, home entertainment, broadband, and broadcasting companies in North America, it is a priority to provide the best customer service with high professionalism and to maintain and build quality relationships. This Retail Customer Service position is full-time and involves in-person interaction with customers.

This firm’s niche has been their ability to act as the liaison between major clients and their customers. Through their unique, relationship-oriented approach, our client has been able to provide clients tremendous results and an increased market share.

Our client prides themselves on their competitive, but extremely friendly and family-oriented work environment. The company culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. This firm is now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. Our client provides full training and career advancement in this globally expanding industry.

Tasks

• Approach customers and understand how needs can be met by products and services offered
• Manage in-store services
• Provide exceptional customer service and consultation advice
• Facilitate administrative tasks and customer scheduling
• Additional tasks as required

Due to recent expansion, we are willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position.

This Retail Customer Service opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry.

Benefits of the Customer Service Position:

• Comprehensive One-on-One and group Paid Training
• National Travel for Company Events
• Opportunity For Community and Charity Involvement
• Numerous Advancement Opportunities
• Team Atmosphere

Requirements of the Customer Service Position:

• 2 or 4 year college degree
• Experience in customer service and associated fields
• Ability to adapt to a variety of people
• Winning attitude and dedication to ensuring customer satisfaction
• Positive attitude and ability to work well within a team environment
• Background in Retail or Restaurant
• Leadership skills

Please note: Our office is located in the Anaheim area.