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Retail Customer Service Representative- Advancement
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Tupelo, MS Tupelo, Mississippi |
About this job
Job Description
We are seeking a Retail Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company Description
With aggressive growth, expansion plans and ambitious goals, we lead in strategic thinking and execution. Comprised of problem solvers and strategic thinkers, we work united in the direction of our common goals. Our goals include reshaping loyalty in the retail industry, revolutionizing marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Eminence Marketing Solutions commitment to teamwork helps us accomplish every goal set.
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