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in Providence, RI

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Hours Full-time, Part-time
Location Providence, RI
Providence, Rhode Island

About this job

Job Description

We are seeking a Retail Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields is a plus
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Essential Innovations cover all facets of business development, including but not limited to, retail and event marketing.

Essential Innovations, is one of the few companies built on the value of team work. Our corporate environment is like no other, because we incorporate excitement and high energy into daily office routine. We firmly believe that with job satisfaction comes a higher success rate, not only for the team but for the company as a whole.

Because of this philosophy, we have experienced exponential growth over the last year. We will be conducting interviews out of our Pawtucket, RI office.