Team Leader - Quality Control

Objective:

Assist in establishing, implementing, maintaining and administering the quality requirements to meet customer expectations, through supervision of quality inspectors.

Key Responsibilities:

Provide direction and leadership to Quality Department including people management as follows: managing performance; addressing disciplinary issues; hiring; assisting people with career development; communicating information to direct reports, passing information up the management chain and fostering open communication; ensuring team is aligned with and accomplishing goals/objectives; administrative processing; and, maintaining trust and confidentiality while fostering a team environment

Develop inspection processes, work instructions, MIF’s, GR & R studies for component parts and assemblies and train inspectors

Assist in resolution of production problems by developing and conducting dimensional investigations of component parts and assemblies.

Coordinate inspection resources to ensure completion of first article inspections and capability studies to support validation timelines

Coordinate laboratory/incoming inspection activities in order to ensure customer requirements and production demands are met daily.

Ensure ISO and other regulatory standards are followed

Promote an atmosphere of continual improvement by working collaboratively with all Phillips Plastics people

Ensure accuracy of attendance records, time cards and related records.

Carry out, maintain and document discipline.

Effectively work with all members of management and daily production staff

Some programs may have vision requirements

Other duties as assigned

Safety/Environmental:

Where applicable, individual is pre-planning safety into work activities to improve performance

Proactively identifies safety concerns

Complies with Environmental Management System program SOP’s/WI, Policy & Program elements and encourages responsible use of resources

Actively participate in continual improvement/innovation, corrective action and internal/external customer satisfaction

Completion of one of the following:

Submission of a continuous improvement idea

Active participation in a Phillips-Medisize sponsored committee or event

Examples include a - Rapid Improvement Event, a 5S/Lean event, Safety

Committee, Wellness Committee, Recycling Committee, Activity Committee, or

other Phillips-Medisize sponsored community outreach project/event (United

Way, Junior Achievement, etc.)

Education/Experience:

Minimum three years experience leading people.

Associates Degree in Inspection or Bachelors Degree with a focus on Quality; or equivalent mix of education and experience.

ASQC certification (is preferred)

Minimum five years’ experience in Quality aspect of industry

Required Skills/Competencies:

Leadership skills including ability to maintain confidentiality

Decision making and prioritization skills

Strong written, verbal and interpersonal communication skills

Knowledge in use of precision measuring equipment (CMM’s, vision system, optical comparator, chatillon, hand tools)

Working knowledge of current quality and environmental audit standards

Expertise in statistical process control (SPC), attribute charting, X&R charts, process capability studies, pareto and cause/effect charts, DOE’s

Basic computer skills (Business applications, word processing, spreadsheets, data base applications.)