Solution Engineer II

Are you ready to explore the corporate side of retail? Then try TJX on for size. You’ll join a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support them by making TJX a terrific place to work. We are committed to leveraging the differences among our Associates, and believe that the diverse skills, experiences and background that they bring into the organization will help us continue to succeed.

Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as Homesense and tkmaxx.com in the U.K.; and TK Maxx in Australia. In 2016, we had over $33 billion in sales, more than 3,800 stores, and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX!

The Marketing Solution Engineer will provide solution expertise and have technical ownership of a subset of applications and programs in the TJX Global Marketing Solution Delivery domain. The Selling Solution Engineer will work with the Solution Delivery team members (BAs, QA, PMs, Developers) along with other IT teams to ensure a high quality design and delivery and suitable integration and stability across other technologies and platforms in the enterprise.

Responsibilities:

• Provides technical direction for the design of complex and large scale systems solutions to effectively meet business needs. Provides leadership for the solution design of projects that address key business needs, including the analysis of multiple solution options.
• Partner with the Enterprise Architecture team on the creation of the conceptual architecture that addresses the high level business requirements. Participate in Solution Architecture Reviews for applicable projects.
• Authors’ complex macro level technical designs that define how the functional requirements will be technically enabled.
• Provides guidance to an extended project team related to the solution architecture and technical design. Assists and advises project teams in the configuration, testing, implementation and support of technical solutions.
• Partners to define and validate detailed estimates and sizing for all project requests, from simple to complex.
• Maintains estimate artifacts for solution designs throughout the project lifecycle.
• Maintains expert knowledge of multiple business applications/services and of critical highly integrated Enterprise business applications/services supporting the Marketing domain as well as other domains that are tightly intertwined or dependent. Has a solid understanding of the end to end business application processes in the Marketing domain. Provides input into technical application roadmaps including the recommendation of IT driven projects.
• Consults on design approaches to solving visible and complex business problems. Provides technical subject matter expertise and insight related to the business applications in the Marketing domain.
• Responsible for technical solution approach and macro design for complex and large projects or defined components of Enterprise projects.
• Recommends technical solution alternatives based on variances of scope, budget and timeline
• Recommends IT driven initiatives to enable key technical characteristics of business applications/services in their area of expertise.
• Provides input into design best practice methodologies and standards. Defines standards for specific processes and/or components.
• May mentor one or more junior members of the team
• Special projects / other duties as assigned.

Skills/Knowledge:

• Extensive experience interpreting functional needs and writing or editing solution designs for new systems, systems changes or system enhancements
• Previous experience in the design phase of complex systems projects
• Specific packaged application and technology expertise, both cloud and on premises, in alignment with Marketing, such as the IBM Marketing Suite of components, including IBM Campaign, IBM Interact, and IBM Marketing Cloud as well as Acxiom, Gigya, Netezza, and MapR.
• Technology design experience which includes Performance, Security, Availability, as well as Operations, Monitoring and Support.
• Strong knowledge of Sarbanes Oxley and PCI/PII policies and controls.
• Solid functional understanding of the business processes supported in a given domain’s business applications.
• Exceptional interpersonal skills and written communication skills to frequently interact with all levels of the organization.
• Demonstrated ability to effectively work both independently and within cross-functional project teams that span multiple time-zones.
• Ability to understand the big picture and the short term perspectives of specific situations.
• Ability to influence others to achieve results.
• Strong problem solving and analytic skills
• Strong consulting, leading and mentoring skills
• Expert knowledge of the software development lifecycle
• Ability to alter direction easily to accommodate changing priorities
• Thorough understanding of DevOps concepts and tools

Minimum Experience/Education

• 8+ years of IT experience
• 3+ years of experience in technology and systems design roles and implementation of systems supporting retail store operations
• Bachelor’s Degree in technology, information systems, engineering or equivalent

Preferred Experience and Skills

• Experience with eReceipt systems, customer Loyalty programs, and customer data repositories and analytics
• Experience working in a Retail environment
• Experience working with System Integrators leveraging a Global Workforce
• Experience working in a controlled/validated environment (Sarbanes Oxley)

What's In It For You?

TJX has campuses conveniently located off the Mass Pike and Route 495. With us, you'll not only enjoy working for an industry leader, but we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market: Boston
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