Customer Service Rep - Full-time / Part-time

CALL CENTER REP

* Take calls from customers, as well as from internal employees.
* Calls will vary on items such as benefits questions, updates on claims, and other requests.
* The CSR will answer as much of what the customer wants, and may then transfer them to other team members, or other departments.
* The CSR details the call notes in the system.
* The CSR will send follow up emails to confirm or verify information, or to answer follow up questions.

Work Schedule: Mon-Fri 9:30am - 6:00pm. THIS IS IMPORTANT!

Call Volumes: can and will vary from 35-50 per day.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.