Barista - Full-time / Part-time

Location

Richmond Hotel

Located in the center of Richmond's financial district and overlooking the James River, The Omni Richmond welcomes its guests with a taste Southern Hospitality. The Omni Richmond is the premier destination for business and leisure travelers alike. Steps away you will find wonderful restaurants, shopping, and entertainment.

Come be a part of an amazing team where we inspire and reward our associates! Every other Friday the Management Team hosts an Associate Appreciation event to show their appreciation for their associates and give them a much deserved break from the work day. The Omni Richmond prides itself on having a bi-annual management training class where current associates participate in a 6 month program to prepare them for advancing their careers.

Job Description

The Barista is responsible for fulfilling orders and completing sales transactions within a Starbucks establishment and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Responsibilities

* Greets customers and takes food order; provides information about products and looks for opportunity to "up-sell" products

* Prepares all drink orders to Starbucks and company standards

* Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures

* Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods

* Cleans and stocks customer area

* Follows company and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift

* Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Qualifications

* Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

* Requires the ability to bend, twist, and stand to perform normal job functions

* Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

* Requires the ability to learn and maintain knowledge of Starbuck's products and procedures

* Some cash handling and customer service experience preferred

* Part time position must be willing to work two to three days per week.

* Must be able to work as early as 6 am