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About this job

Location

Mandalay Hotel

Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch.

The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match.

Job Description

This position ensures that assigned public space and guest room floors are kept fully stocked and clean to provide support to Guest Room Attendants while maintaining Omni standards and exceeding our guest expectations.

Responsibilities

  • Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of through the linen chute or dumpsters.
  • Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e. carpet cleaning or repainting areas)
  • Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste)
  • Complete daily, weekly, monthly, quarterly projects as assigned by Housekeeping Managers/Supervisors
  • Clean stairwells, elevators and hallways free from debris and room service trays
  • Maintain housekeeping supply storeroom by organizing new supplies upon delivery and restock of floors

Qualifications

  • Excellent customer service and verbal communication skills.
  • Maintain a professional business appearance, attitude, and performance.
  • Prior housekeeping experience required or other relevant environmental services experience.
  • Flexible schedule including the ability to work weekends and holidays.
  • Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance.
  • Overnight shift availability is required.