Crew Member

Summary:
Crew Members are generally responsible for delivering great and friendly guest experiences.
They prepare products according to operational and quality standards and serve them with
enthusiasm in a clean, fast paced environment. They work as part of a team to meet our
Guests’ needs and give them a reason to come back.
Responsibilities Include
Team Environment
 Work well and interacts with others respectfully
 Respond positively to coaching and feedback
 Communicate with team members
 Able to learn and execute multiple tasks
Operational Excellence
 Provide guest service
 Resolve guest issues
 Follow Brand standards, recipes and systems
 Follow safety, food safety and sanitation guidelines; comply with all applicable laws
 Maintain clean and neat work environment
Profitability
 Execute restaurant standards and marketing initiatives
 Handle POS transactions and payments with accuracy
 Prepare and deliver all products according to Brand standards

Skills/Qualifications
 Fluent in English
 Basic computer skills
 Capable of counting money and making change
 Able to operate restaurant equipment (minimum age requirements may apply)