Chase Card Services Project Manager Wilmington DE

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Chase Card Services Project Manager Wilmington DE

Req #: 180011516

Location: Wilmington, DE,US

Job Category: Project Management

Job Description:

JPMorgan Chase& Co. (NYSE: JPM) is a leading global financial services firm with assetsof $2.6 trillion and operations worldwide. The firm is a leader in investmentbanking, financial services for consumers and small business, commercialbanking, financial transaction processing, and asset management. A component ofthe Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions ofconsumers in the United States and many of the world's most prominentcorporate, institutional and government clients under its J.P. Morgan and Chasebrands. Information about JPMorgan Chase & Co. is available atwww.jpmorganchase.com. Chase Consumer& Community Banking serves nearly 60 million households and 4 million smallbusinesses with a broad range of financial services, including personalbanking, small business banking and lending, mortgages, credit cards, payments,auto finance and investment advice. Chase Card Services consists of two businesses: Consumer and SmallBusiness and Commercial Card. The No. 1 credit card issuer in the U.S. based onloans outstanding.

Consumer andSmall Business offers a broad array of credit cards to meet the needs ofindividual consumers and small businesses. Our portfolio includes Chase-brandedcredit cards - Sapphire, Freedom, Ink and Slate as well as co-branded creditcards offered in partnership with well-known brands and organizations,including AARP, Amazon, Disney, Marriott, Southwest Airlines, United Airlines,and many others in the United States and Canada.

The Card Digital Team Senior Project Manager is responsible for managing current card functionalities on Chase.com and Chase mobile, as well as developing new features to enhance site usability. Existing online functionality includes Balance Transfers, Paperless Statements, Payments and Account Activity. Develop and set product strategy for the mobile and desktop versions of Chase Online, outline product growth opportunities, and partner with the marketing team to maximize product adoption and marketing efficiency.

Manages multiple projects, or single projects of great complexity. Manages cross-department or cross-division projects. Can operate as the lead Matrix PM and has the ability to run an entire Program. Defines problems/needs and solutions involving substantial latitude in course of action. Conducts business analysis, process mapping, and process re-engineering. Develops, updates and presents business cases. Creates project presentations and presents to senior management. Ensures projects are completed according to time and budget schedules, and that objectives conform to line of business' overall standards, operations objectives, user requirements and client's needs.

• Bachelor's Degree Required, or equivalent experience, Master'sDegree/MBA preferred
• 5+ years of Project Management required
• 2+ years of experience in Digital Project Management orrelated experience required
• Project/strategic planning and business background withunderstanding of assigned areas of responsibility, ie:

Digital Services, Project Delivery Process, CreditCard Marketing

• Ability to lead and motivate cross-functional teams andinteract with all levels
• Ability to be flexible, follow tight deadlines, organizeand prioritize work
• Strong verbal and writing skills
• Strong team building skills
• Intermediate knowledge level of Microsoft Project
• Must have experience with user acceptance testing,information architecture, heuristic analysis,

metrics development and deployment; and managingproduction issues to resolution