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Accounts Receivable Manager
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Burnsville, MN Burnsville, Minnesota |
About this job
PRIMARY OBJECTIVE OF POSITION:
To manage and oversee all accounts receivable functions in a manner which will ensure timely and cost-efficient processing of orders, minimized chargeback losses and coordination of processes with the Company's credit issuer. To manage and oversee all activities associated with the collection, renewal and reporting of vendor programs and be the liaison with the Company's merchandising team and external vendor partners.
MAJOR AREAS OF ACCOUNTABILITY:
1. Manages the relationship with the Company's private label credit issuer, merchant card processing bank, gift card fulfillment provider, and check guarantee service. Ensures that all outstanding issues and processes between Northern and these vendors are resolved in a timely and professional manner.
2. Manages the timely processing of check payments with mail orders and the related bank processing relationship.
3. Manages the timely processing of customer refund checks. Monitors the outstanding refund check balance and partners with the Indirect Tax team to identify and comply with all unclaimed property laws.
4. Develops reporting to monitor the type and amount of credit card fraud, returned checks and charge backs. Identifies changes in business processes to reduce or limit fraud and chargeback losses.
5. Establishes the semi-annual budget for credit card discounts, gift card fulfillment costs, returned checks and credit card chargebacks based on current and historical trends.
6. Performs all monthly close activities including, but not limited to, reconciliation of the accounts receivable sub-ledger, refunds due to Retail customers, and gift card liability accounts in an accurate and timely manner.
7. Participates in and leads cross-functional process and system improvement initiatives.
8. Understands and benchmarks the current order-to-cash processes, including involvement and recommendation in areas such as IT system upgrades, customer service processes, and sales team procedures.
9. Works on special projects, such as supplying additional reports as requested by other departments as directed.
10. Coordinates with the Company's merchandising and manufacturing teams to ensure vendor agreements are executed timely and in compliance with Company standards.
11. Oversees the vendor setup process and establishes standard vendor payment types and terms.
12. Develops monthly, quarterly and annual vendor program reporting and analysis and participates in vendor performance reviews.
13. Supervises and manages employees as it relates to all projects or related work, establishes key performance requirements, clarifies responsibilities of those supervised, conducts performance appraisals and plans for individual employee development.
14. Keeps supervisor informed of important developments, potential problems and related information necessary for effective management. Coordinates and communicates plans and activities with others, as appropriate to ensure a coordinated work effort and team approach.
15. Performs related work as apparent or assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's degree in Accounting or Finance.
• At least 7 years of experience with Accounts Receivable and Credit/Collections experience in a large private or publicly traded retail company with a strong internal control environment.
• At least 5 years of supervisory experience with proven skills in the areas of motivation, employee development and change management.
• Thorough knowledge of accounting policies and procedures as they relate to the credit and collections function.
• Ability to establish strategic business processes to minimize chargebacks based on emerging patterns of fraudulent activity
• Ability to determine effective collection plans in order to minimize delinquent accounts.
• Proven ability to build strong business relationships at all levels throughout an organization.
• Demonstrated high level of initiative and drive; ability to multi-task, work efficiently, problem solve and manage deadlines in a fast-paced, high growth environment.
• Experience with a large scale ERP system; Microsoft Dynamics AX experience preferred.
• Broad knowledge of Order to Cash business requirements and processes
• Ability to communicate effectively, both orally and in writing, with a wide variety of customers, Company personnel and others.
• Demonstrates Northern Tool + Equipment's 12 Core Competencies.
SUPERVISION OF OTHERS:
Direct Supervision of:
1-2 exempt employees
4-6 non-exempt employees
To manage and oversee all accounts receivable functions in a manner which will ensure timely and cost-efficient processing of orders, minimized chargeback losses and coordination of processes with the Company's credit issuer. To manage and oversee all activities associated with the collection, renewal and reporting of vendor programs and be the liaison with the Company's merchandising team and external vendor partners.
MAJOR AREAS OF ACCOUNTABILITY:
1. Manages the relationship with the Company's private label credit issuer, merchant card processing bank, gift card fulfillment provider, and check guarantee service. Ensures that all outstanding issues and processes between Northern and these vendors are resolved in a timely and professional manner.
2. Manages the timely processing of check payments with mail orders and the related bank processing relationship.
3. Manages the timely processing of customer refund checks. Monitors the outstanding refund check balance and partners with the Indirect Tax team to identify and comply with all unclaimed property laws.
4. Develops reporting to monitor the type and amount of credit card fraud, returned checks and charge backs. Identifies changes in business processes to reduce or limit fraud and chargeback losses.
5. Establishes the semi-annual budget for credit card discounts, gift card fulfillment costs, returned checks and credit card chargebacks based on current and historical trends.
6. Performs all monthly close activities including, but not limited to, reconciliation of the accounts receivable sub-ledger, refunds due to Retail customers, and gift card liability accounts in an accurate and timely manner.
7. Participates in and leads cross-functional process and system improvement initiatives.
8. Understands and benchmarks the current order-to-cash processes, including involvement and recommendation in areas such as IT system upgrades, customer service processes, and sales team procedures.
9. Works on special projects, such as supplying additional reports as requested by other departments as directed.
10. Coordinates with the Company's merchandising and manufacturing teams to ensure vendor agreements are executed timely and in compliance with Company standards.
11. Oversees the vendor setup process and establishes standard vendor payment types and terms.
12. Develops monthly, quarterly and annual vendor program reporting and analysis and participates in vendor performance reviews.
13. Supervises and manages employees as it relates to all projects or related work, establishes key performance requirements, clarifies responsibilities of those supervised, conducts performance appraisals and plans for individual employee development.
14. Keeps supervisor informed of important developments, potential problems and related information necessary for effective management. Coordinates and communicates plans and activities with others, as appropriate to ensure a coordinated work effort and team approach.
15. Performs related work as apparent or assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's degree in Accounting or Finance.
• At least 7 years of experience with Accounts Receivable and Credit/Collections experience in a large private or publicly traded retail company with a strong internal control environment.
• At least 5 years of supervisory experience with proven skills in the areas of motivation, employee development and change management.
• Thorough knowledge of accounting policies and procedures as they relate to the credit and collections function.
• Ability to establish strategic business processes to minimize chargebacks based on emerging patterns of fraudulent activity
• Ability to determine effective collection plans in order to minimize delinquent accounts.
• Proven ability to build strong business relationships at all levels throughout an organization.
• Demonstrated high level of initiative and drive; ability to multi-task, work efficiently, problem solve and manage deadlines in a fast-paced, high growth environment.
• Experience with a large scale ERP system; Microsoft Dynamics AX experience preferred.
• Broad knowledge of Order to Cash business requirements and processes
• Ability to communicate effectively, both orally and in writing, with a wide variety of customers, Company personnel and others.
• Demonstrates Northern Tool + Equipment's 12 Core Competencies.
SUPERVISION OF OTHERS:
Direct Supervision of:
1-2 exempt employees
4-6 non-exempt employees
PI100717170
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