Assistant Fitness Manager - Full-time / Part-time

LOCATION 1200 Van Ness Ave San Francisco CA 94109

At 24 Hour Fitness we are committed to our mission of helping people—team members and members alike—to become the best version of themselves. We’ve changed the landscape of the fitness industry and pioneered the concept that fitness can be accessible, affordable and a way of life for everyone. We’re looking for committed and dedicated individuals to help grow our business, so that we can share the promise of 24 Hour Fitness with more people.

Description :

The Assistant Fitness Manager (AFM) assists the General Manager and/or Fitness Manager ensure that the club delivers a high quality fitness experience to all members.

• Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained club.

• Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness

• Trains and develops a strong team of Personal Trainers

• Responsible for the successful attainment of department targets, including revenue and member retention

• Is the point of reference for fitness expertise within the club

• This position directly or indirectly manages the following positions inside the club:

• Personal Trainers (5-15)

Essential Duties & Responsibilities :

• Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained club

• Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness

• Trains and develops a strong team of Personal Trainers

• Responsible for the successful attainment of department targets, including revenue and member retention

• Is the point of reference for fitness expertise within the club.

• Assist members and encourages their involvement in our fitness programs

• Ensures accurate administration of personal training, including the preparation of client files, measurement tracking, and workout programs

• Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.

• Personally sells training sessions. Executes an effective prospecting strategy and assists the membership team with fitness presentations as needed

• Works with FM and/or GM to ensure Personal Trainers are productive, that revenue and service goals are properly communicated and that the Club attains daily, weekly and monthly financial budgets. Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the Company

• Assists FM and/or GM in training and developing new Personal Trainers

• Assists in member service matters such as providing tours of the Club, explaining services offered by the Fitness Department and signing a member up for training agreements and appointments

Qualifications :

• Minimum of six months of related experience

• Experience in management/employee relations preferred

• In depth knowledge of Personal Training techniques from assessment to program design

• Knowledge of the personal training program and software

• Must be able to adjust and operate all Fitness Equipment

• Strong interpersonal and communication skills

• Possess a strong customer service focus.

• Communicates clearly and concisely

• Understands basic record keeping practices and procedures

• Ability to organize and prioritize multiple tasks

• Experience operating office equipment such as computers, calculators, fax and photocopiers

• Must be computer proficient with basic skills in Word and Excel

Certifications / Educational Requirements :

• High School Diploma or GED required

• Bachelor’s Degree preferred

• At least one approved National Personal Training Certification (listed below):

• ACSM, ACE, Cooper Institute for Aerobics Research, C.H.E.K, IFPA, NASM, NCSF, NESTA, NETA, NFPT, NSCA, PTA Global, W.I.T.S.

• Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED)

Physical Requirements :

• While performing the duties of this job, the employee is regularly required to stand

• Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting & prolonged standing and walking. Must be able to frequently lift and /or moves up to 50 pounds

Work Environment :

• While performing the duties of this job, regularly exposed to moving mechanical parts

• The noise level in the environment is occasionally loud

• Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

FUNCTIONAL GROUP Fitness

FULL-TIME Part-time