Operations Coordinator - Full-time / Part-time

Job Description

Reporting to the VP Warehouse Ops, the Operations Coordinator is responsible for coordinating communications between Merchants, Finance and Vendors with the Return Center. This position maintains the Problem Return Log in conjunction with Merchants and Finance, which is used for budgeting Markdown Reserves.The Operations Coordinator provides direction to the Return Center to carry out instructions from Merchants as it relates to Problem Returns and other various projects. The Operations Coordinator is responsible for coordinating Calendar Affidavit Returns with Merchants, Vendors and Finance. In addition, the OC is responsible for Outbound Shipments as follows: Resolve Outbound (Orderfilling & Shipping) system issues on behalf of Stores & Merchants. Coordinate and Monitor BAM! Event Shipments.Coordinate Special or Urgent Shipments. Maintain and Report AWBC New Store Schedule. Other duties and responsibilities as the need arises in support of Operations.

The Operations Coordinator is relied upon heavily to take control and direct the Returns Center with the processing of annual calendar returns. The OC needs to instruct Returns when to prepare, book and ship or destroy them, with nothing occurring outside the OCs requests. The OC leads the Returns Center regarding authorization-required vendors. Often, the OC will serve as an advisory to Merchants as to how items need to be adjusted (dispo codes) so that they may process correctly in the Returns Center. The OC needs to direct the Returns Center based on the requests of Merchants after a labor-cost versus product value analysis, performed by the OC.

Job Requirements

Qualifications and Education Requirements

• High School Diploma
• Time management skills
• Excellent organizational skills
• Intermediate level computer skills including MS Office programs, Excel and email
• Ability to operate scanners, printers and other office equipment
• Superior attention to detail
• Knowledge of computer software for data entry, scanning and other tasks
• Ability to prioritize assigned tasks
• Basic mathematical skills

Physical and Environmental Requirements

• Must be able to sit at a computer or desk for extended periods of time.
• Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
• Must be able to lift objects up to 50lbs. with or without assistance.
• Must be able to communicate using speech, sight, and sound with or without assistive device.
• Must be able to stand, walk, stoop or crouch while performing daily activities of the job.