F&B Operations Manager - AO5124

Summary: 
The F&B Operations Manager is responsible for assisting the F&B Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts. This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the F&B Multi Operations Manager and/or designee, depending on local requirements. 
Essential Functions: 

* Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores 
* Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered 
* Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations 
* Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law 
* Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures 
* Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs 
* Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels 
* Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store 
* Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue 
* Monitors progress towards unit goals and assigns associates to meet those objectives 

Minimum Qualifications, Knowledge, Skills, and Work Environment: 

* Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience 
* Demonstrates team management, delegation and issue resolution skills and the ability to multi-task 
* Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards 
* Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals 
Equal Opportunity Employer (EOE) 
Minority/Female/Disabled/Veteran (M/F/D/V) 
Drug Free Workplace (DFW) 

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)