Restaurant Manager - Full-time / Part-time

Job Summary
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality
and skills in a variety of ways, becoming a Restaurant Manager for a Dunkin’ Donuts franchisee is a great career choice. Our
team is committed to making our guests’ day by serving them with a great product, a smile, and heck, maybe even a joke
or two. Everyone on our team, from our franchisee to our manager to our crewmember, we work together and take pride in
doing a good job. If you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you.
Responsibilities Include:
Profitability
• Drive sales through effective execution of restaurant standards and marketing initiatives.
• Delegate and lead processes to control labor costs, food costs and cash.
• Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
• Analyze restaurant environment and business results to identify opportunities and action plan with their team
to set and achieve goals.
Operations Excellence for Guest Satisfaction
• Hold guests as highest priority and role models exceptional guest service.
• Lead by example and promote an environment where there is a sense of urgency to satisfy guests.
• Ensure Brand standards and systems are executed.
• Engage and empower team to develop solutions that drive business results.
Team Environment
• Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements,
resolving employee concerns and communicating effectively.
• Hire, train and develop the right people and plan staffing levels to meet guest and business needs.
• Continuously learn while passing on knowledge and skills to help others develop and grow.
• Hold themselves and team accountable for responsibilities and results.

Competencies Include:
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – identify and analyze problems, explore various alternatives and use sound
business judgment to take decisive action.
• Building Effective Teams – get the right people in the right places, enabling them to make decisions and
celebrate success as a team.
• Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively.
• Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting
them to achieve personal and professional goals.


Core Values
• Honesty 
• Transparency 
• Humility 
• Integrity 
• Respectfulness 
• Fairness 
• Responsibility