BHLDN Shop Manager - Bethesda Row

The BHLDN Shop Manager partners with General Brand Leader to lead a profitable and customer-centric environment through the successful development of the shop team. Responsible for managing all aspects of the BHLDN shop including; hiring and developing talent, maintaining consistent store controls, and applying merchant skills to create a compelling customer experience.

REPORTS TO: General Brand Leader

EXPERIENCE

• An entrepreneurial spirit with a startup mentality to be a part of our new Anthropologie & Co stores
• Retail store management experience in the wedding or bridal field
• Expert on trend and style that is reflective of the brand and bridal industry
• An understanding of the Anthropologie culture and its appeal to the local market
• Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business

PEOPLE & DEVELOPMENT

• Recruits, hires, and retains top talent to build bench for the home shop and store
• Recognize and develops talented individuals for advancement and growth
• Facilitates meetings and workshops that are well-planned, collaborative, educational and motivational
• Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports
• Expert on vendor, product knowledge, and trend as it relates to the home shop

LEADERSHIP

• Builds and maintains productive partnerships
• Communicates company, region and store goals consistently and effectively
• Possesses strong assessment, decision-making, and communication skills
• Executes Weekly, Monthly and Quarterly Plans
• Maintains a productive relationship with home office partners

CUSTOMER CONNECTION

• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service, leading by example on the sales floor
• Acts as a brand ambassador reflective of the company values and aesthetic
• Understands multi-channel business - implements processes and utilizes tools to better service the customer
• Engages with local community via events and social media platforms

AESTHETIC UNDERSTANDING & APPLICATION

• Contributes to presentation processes and upholds presentation standards
• Supports product placement that is reflective of trend, reinforces brand messaging, and inspires the customer
• Collaborates in the sharing of inspiration and idea generation
• Connects brand aesthetic with store Social Media platforms

Sound like a good fit?

If you are ready to lead and inspire a team of positive, dynamic individuals, please apply on-line. We look forward to reviewing your unique qualifications. You can learn more about BHLDN and all URBN brands at

Benefits

As a BHLDN employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more!

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.