Multi Service Operations Manager

Unit Description

Make an Immediate Impact.

Sodexo is the North American leader for Quality of Life Services. More than 125,000 Sodexo employees work to improve the quality of daily life for our 9,000 client sites and more than 15 million customers a day in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes.

Our client portfolio spans multiple markets across the nation including education, corporate services, health care and government services, which means we can offer a career full of variety, challenge and tremendous growth opportunities.

Are You the One?

Our clients depend on your expertise to help them to optimize their business. If you are a Facilities Ops Manager with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you!

Key Responsibilities:

Combine your proven leadership and Facilities Management technical expertise to enhance existing (or new) client grounds, landscaping and Appearance Care (janitorial) services.

The business unit that this position will manage consists of multiple business lines including Custodial, Floor care, Mailroom, Recieving.

This position will be a client facing position working with the client to manage and improve client assets, work processes, and provide cost savings.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Apply Now!

Are you ready to start your Sodexo career? Apply now!

Not the job for you?

At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare and Senior Living locations across the United States. Continue your search for Facilities Management jobs.

Position Summary

Provides supervision of two or more core services at a client site to ensure client satisfaction and retention. Implements strategies to meet Client and Company objectives and achieve profitable growth. Ensures high customer satisfaction through developing team members and delivering quality services.

Key Duties- Directs daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.

• Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.
• Assists in the development of new business service(s) for the client and implements the service program(s).
• Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexo safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.
• Manages the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary.
• Establishes operating standards, implements quality improvements and communicates them to employees.
• Promotes and supports workplace diversity and inclusion initiatives.

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree

Basic Management Experience - 3 years

Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) servicesSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.