Cashier-Customer Service Coworker (12-20 hours)

Your tasks will include:

• Builds loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Acts as the Customer Ambassador and resolves problems independently to meet the customers' needs and expectations.
• Recognizes and responds when a customer needs assistance and offers help loading the vehicle or moving goods outside to the loading zone.
• Provides friendly, safe, and efficient car loading service, or unloading to bring returns back into the store, while maintaining a clean loading zone by removing strapping, excess carts, and cardboard.
• Creates a positive customer experience by ensuring order accuracy.
• Offers and sells services depending on the situation to the customer during the Handover and Loading Process.

YOUR PROFILE Your knowledge, skills and experience include:

• High School Diploma, GED or Equivalent
• Previous retail selling experience preferred.
• Problems solving skills.
• Strong understanding of what excellent customer service looks like.
• Passion for home furnishings.
• Ability to handle customer inquiries.
• Good attention to detail.
• Ability to priortize and organize your work and the work of others in order to make the most efficient use of time available.
• Experience of actively selling through understanding customers and their needs.
• Computer literate and interested in new applications and tools.

GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world's leader at life at home, you have exceptional opportunities to grow and develop together with us. Additional Information : Part-time positions at 12-20 hours. Evenings and weekends required. Job ID 323103BR Removal Date 07/26/2018

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