Fleet Business Process Manager, Supply Chain

Job Summary

The Fleet Business Process Manager is responsible for, but is not limited to, Fleet Champion of Supply Chain initiatives and projects. Supports strategic leadership and management within the Private Fleet and Transportation department. Monitors and executes strategies that support cost/service and continuous improvements.

Supports the development and implementation of Supply Chain Project Rollouts. Analyzes Data and provides feedback to improve standards, metrics, processes and practices that align with company objectives. Ensures optimization of store delivery service, routing and assigning drivers, cost management, transportation function administration and regulatory compliance management. Able to create, develop and maintain Playbooks, Best Practices, Standard Operating procedures for all Fleet & Supply Chain initiatives. This position will be the SPOC for all Fleet/Supply Chain projects, position will actively engage in Kaizen events as a Fleet participant, as well as support locations through Training as projects are introduced. Position will work with Teams to Optimize Routes through existing and new software in Fleet environment. Will be available to Travel as Support and Training Champion.

Responsible for providing specialized expertise through project or process management. Responsible for leading major project, process, or program assignments. Acts as an expert in the field, using professional concepts in developing resolution to critical issues. Acts independently to determine methods and procedures on new or special assignments. Drives change on the assigned projects or processes.

Job Responsibilities

• Works on moderately complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. May exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
• Acts independently to determine methods and procedures on new or special assignments. Acts as a specialist in the field, uses professional concepts in developing resolution to moderately complex issues. Provides expertise and knowledge in a moderately complex area of specialization. Identifies and researches somewhat unique customer opportunities, issues, and requests.
• Establishes and maintains constructive working relationships and keeps stakeholders informed of progress or status, addressing the underlying needs of the stakeholders.
• Provides expertise and knowledge in a moderately complex area of specialization. Outlines specific objectives and processes that are focused on generating innovative solutions to business problems.
• Participates in functional and cross functional teams to meet objectives, improve processes, and improve stakeholder satisfaction.
• Creates networks involving coordination among groups.
• Outlines specific objectives and processes that are focused on generating innovative solutions to moderately complex business problems.
• May implement innovative processes or changes that support the goals of the department.
• May develop and submit ideas which support the achievement of innovative goals.
• May exhibit leadership on projects and/or processes.

Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

Basic Qualifications

• Bachelor's Degree and at least 3 years of experience in a supply chain or business role OR a High School Diploma/GED and at least 6 years of experience in a supply chain or business role.
• Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• MBA/Master Degree OR BA/BS Degree and at least 3 year of experience in a supply chain or business role
• APICS CSCP Certification
• Certified in Transportation and/or Logistics
• Experience with Routing Software and or TMS System, AS400 or SAP Platform,
• Experience with On Board Computers, Electronic DOT Logs, Electronic Driver vehicle Inspection reports
• Knowledge of Department of Transportation (DOT) Regulations.
• Knowledge of Department of Energy and Environmental Protection (DEP) compliance.
• CSA Competencies
• Experience with Route Planning and Optimization
• Monitoring and analyzing Fleet KPI's
• Private Fleet experience in a multi-stop environment
• Internal or External Lean Six Sigma Training
• Forecast business model using product volume & cost, forecasting Equipment & Staffing
• Mentor, Build and Grow Talent within the Team
• Willing to travel 50% Annually

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