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Customer Service
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 1500 Main Ave 2nd FL Clifton, New Jersey |
About this job
We are located in an office inside a warehouse.
We are looking for candidates with:
- Excellent communication and presentation skills
- Strong phone contact handling skills and active listening
- Contribute to team effort by accomplishing related results as needed
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
Job Description:
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Communications through: phone, emails, live chat and walk ins.
- Provide accurate, valid and complete information by using the right methods/tools
- Processing / Shipping orders.
- General duties.
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