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in Austin, TX
Burger King Shift Leader
Hours | Part-time, Full-time |
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Location | 6001 FM 969 Austin, Texas |
About this job
The Shift Leader improves Guest satisfaction through financial controls, operations, direction of Team Members, and compliance within the scope of an assigned shift. The Shift Leader has full accountability for restaurant operations during assigned shift when management is not present. This position operates under the direct management of the General Manager and helps lead the restaurant team. This position interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests.RESPONSIBILITIESResponsible for restaurant operations (labor, inventory variance, GUEST TRAC® responses) during assigned shifts, including opening and closing restaurantProvides production direction to Team Members in a clear and concise waySets an example for Team Members by working hard to implement shift plan and ensure swift and smooth productionDelegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply withCompany standardsMotivates Team Members to exceed Guest expectations with food and friendly service in clean surroundingsWorks with team to act on Guest feedback and resolve complaints in a timely, friendly and professional mannerDirects, trains and motivates Team Members during shift on each of the workstationsComplies with the requirements of government regulations, BKC Market Policy, food safety, BKC Security Policy, operations, and BKC policies and procedures relating to all activities in the restaurant during the shiftTakes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutionsMotivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team MembersCompletes checklists and procedures for cash reporting, inventory control, and scheduling during shiftMay perform essential functions and duties listed in the restaurant Team Member job descriptionFlexible to work evenings, weekends and holidays.Prompt and regular attendance on assigned shifts
Requirements
Must be at least eighteen (18) years of age High school diploma or GED Completion of all BKC certification programs English language preferred Willingness to travel preferred
Job Benefits
The following benefits are offered to eligible employees and family members: Medical Insurance to include prescription coverage Dental Insurance Vision Insurance Short Term and Long Term Disability Life and Accidental Death Insurance Supplemental Life Insurance 401K Retirement Plan - Provides a $1 for $1 match on your first 3% of compensation, 100% Vesting Vacation and Sick Days Employee Assistance Program