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in Washington, DC
Events Manager - Capital Hilton
Hours | Part-time, Full-time |
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Location | Washington, DC Washington, District of Columbia |
About this job
Job Summary
Combining style, historical character, and an enviable location, Capital Hilton is the place to staywhen visiting Washington DC. We're located just blocks from the capital's bestattractions including The White House, the National Mall and a multitude ofmuseums. We offer 544 comfortable rooms and suites, a great restaurant, ahealth club and day spa, and extensive event space – 30,000 Sq. Ft.
What will I be doing?
An Event Manager with the Capital Hilton is responsible for executing written sales agreements for smaller-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
Specifically, you would be responsible for performing the following tasks to the highest standards:
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Execute written sales agreements for small-scale scale and complex full-service meetings, conventions (some rooms only) and events (10-100 people).
- Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
- Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
- Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
- Partner with operations departments
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
What are we looking for?
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2+ years of hotel experience is required
- Hilton experience is preferred
- Delphi experience is preferred
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans