Call Center Intake Representative

Take Ownership of Customer Issues & Solve Problems in Energetic, Fast-Paced, Entry-Level Role eviCore offers you:5 weeks of classroom and training lab, including:Best in class call center training programBuilding teamwork and confidence through classroom interactionsA classroom environment, live trainer and open discussionA proven curriculum providing the knowledge you need to excelA training lab where you take live calls with a training supervisor close by to answer questionsA clear path of advancement -- eviCore's CoreMap is unique career pathing, with endless opportunities for advancement A monthly pay for performance bonus incentiveExcellent benefits available after completing training and probationA fast-paced program that enables you to take the initiative and deliver solutions Your 5 weeks of training will be 8:30 a.m. to 5:30 p.m., Monday through Friday. After training, you will need the flexibility to work any assigned shift between 7 a.m. and 7 p.m. To be a strong fit for the Call Center Intake Representative role, you will need: A high school diploma or GED equivalent A strong customer service orientation and commitment to providing outstanding serviceExcellent written and verbal communication skills, including active listening skillsThe ability to type 30-40+ wpm with accuracy  The ability to multitask, typing and shifting between open windows and applications as you speak with callers, do research, complete paperwork, etc.Professionalism and a strong work ethic; the ability to excel and meet your responsibilities in a highly structured environment eviCore healthcare is a medical benefit solutions company committed to making a positive impact in healthcare. It's our passion, our purpose and our promise. Our mission is to help those we serve navigate the healthcare system, find the right care path and enable the best outcomes. In everything we do, we are guided by our core values of Integrity, Flexibility, Empathy and Collaboration. eviCore healthcare is growing rapidly and hiring to support that growth.  EOE/AA/M/F/Vets/Disabled IMPORTANT: HOW TO APPLY We want you to be as selective as we are! For a detailed "Insider's View" of this position and to submit your resume, please visit the following URL: http://evicore.jobinfo.com/description.php?jid=9919917&adid=288869 If the link does not work, simply copy the complete URL and paste it into your browser's address line. PLEASE RESPECT OUR RECRUITMENT PROCESS. DO NOT USE ANY OTHER METHOD TO APPLY OR CLICK ANY OTHER BUTTONS. Thank you for your attention to this detail.The Tennessean. Keywords: Call Center Representative, Location: Franklin, TN - 37067