Account Coordinator

Job Description:

A growing mid-size firm in the Sodo district are currently seeking an Account Coordinator to join our customer service team.

The Account Coordinator is responsible for coordinating order flow and internal/external communications. This position requires a high level of multitasking abilities and incredible organization skills, as well as fast communication and a positive attitude.

Responsibilities Include:

• Order management flow from receipt to invoice
• Customer service and issue resolution with end customers
• Coordinate actions with internal departments
• Communicate with customers in all mediums including 200 emails daily and about 20 phone calls.
• Looking for this person to process about 14-30 orders a day.

Qualifications:

• BA/BS in a related field of study from an accredited college or university preferred
• 3+ years supply chain or purchasing experience
• Outstanding verbal and written communication skills
• Typing at 50wpm
• Expert time management skills
• Proficient working with email systems and Microsoft Office applications
• Able to work well with a team and be driven to work independently
• Any experience with Netsuite ERP is a bonus or other large ERP experiance like Oracle or SAP is a bonus. Willing to train.
• Ability to work in fast paced, high stress customer service oriented environment

Must Haves:

1. Strong attention to detail and spelling and writing skills for sending emails back to clients
2. Good customer service skills since will take about 20 calls a day from vendors
3. Good date entry skills and is have experience with purchase orders and invoicing is a bonus.
4. Bachelor's degree is a plus, not required
5. Strong attention to detail and able to work in a fast pace email and phone environment

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.