Retail Clerk

Our Exciting Work Environment

This position is located at Busch Stadium, home of 11-time World Series Champions, the St. Louis Cardinals! Delaware North Sportservice has been the premier provider of food service and merchandise for over 45 years. Whether it's the excitement of opening day at the ballpark or the glitter of a full blown gala,  Delaware North Sportservice excels at providing the finest in traditional concessions and gourmet dining wherever people gather for sports, recreation or special events.

The Opportunity

Unit Specific

Unit Name:  St. Louis Baseball

Reports to:  Retail Supervisor and Retail Manager

Union/Non-Union:  Union

Shift/Hours Required:  All Cardinal Home Games

Age Requirement (if applic): 16 years old

 

Position Summary

Under the direction of Retail Supervisor, sells retail merchandise to guests in accordance with Company’s GuestPath Universal Service Standards and applicable Operational Standards.

 

Essential Functions:

• Greets and acknowledges guests
• Answers guests’ questions and assists them whenever possible
• Recommends, selects and helps locate or obtain merchandise for guests
• Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise
• Follows all register procedures and handles cash accordingly
• Exchanges merchandise for guests and processes returns, with approval of supervisor
• Maintains records related to sales
• Ensures that all merchandise is correctly labeled and displayed.
• Routinely stocks merchandise and faces items on shelves. 
• Verifies amount of bank at beginning and the end of each shift and signs off on bank slip.
• Maintains a clean and organized store or stand.
• Maintains orderly back-stock and knows where goods are to be found.
• Sets aside and notifies supervisor of defective, mis-marked, mislabeled, incorrectly priced, shopworn or damaged merchandise. 
• Watches for and recognizes security risks and thefts and reports to security and management
• Completes all related close-out paperwork
• Rotates to other areas as needed
• Reports to work scheduled events on a timely basis

• Conducts inventory, as directed by supervisor/manager
• Assists with loading and unloading of merchandise.
• Verifies and is responsible for bank balance.
• Performs other duties as assigned.

 

Education & Experience:

• Previous experience in cash handling preferred
• Previous experience in retail or customer service environment preferred

 

Knowledge, Skills & Abilities:

• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• Good communication skills; ability to communicate with guests and co-workers
• Attention to detail
• Ability to handle multiple tasks simultaneously in fast-paced environment.
• Ability to work independently and as a team member
• Basic math skills; ability to accurately handle money and count change.
• Willingness to aggressively sell assigned items.
• Capable of following job guidelines and supervisors' instructions.
• Maintains good personal hygiene in a clean and complete uniform

 

Physical Requirements:

• Ability to lift and carry up to 25 lbs.
• Ability to stand for entire length of shift
• Ability to walk up and down stairs frequently
• Bending, reaching, climbing on step stool
• Visual ability sufficient to see and distinguish merchandise and operate point-of-sale system

 

Environmental Working Conditions:

• Majority of time spent in indoor, climate-controlled environment of retail store
• May also be exposed to partially sheltered outdoor environment subject to climate fluctuations.
• May be exposed to variable temperatures, including extreme hot and cold, depending on the season
• May be required to work overtime on short notice

 *All positions require you to successfully complete a pre-employment background screening.

*Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities on this job at any time.

 

Delaware North Sportservice is an Equal Opportunity Employer

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.