Operations Administrator - Provider Relations

City

Rochester

State

Minnesota

Telecommute

No

Department

Provider Relations

Why Mayo Clinic

The mission of Provider Relations is to extend Mayo Clinic's practice by establishing long-lasting collaborative and clinically meaningful relationships with high-quality and culturally aligned providers and provider organizations. Provider Relations helps reach Mayo Clinic's strategic goals and expand Mayo Clinic's reach through enhancing relationships with providers outside of Mayo Clinic. This position will be a key team member focused on supporting Mayo Clinic's international efforts. Demonstrated experience and cultural competency with Southeast Asia is strongly preferred.

Position description

The administrator occupies a unique leadership role within the organization. One of the successes of Mayo has been the collegiality and mutual support demonstrated by physician and administrative leadership. This partnership brings together the clinical and managerial talents necessary to achieve the Mayo Clinic strategic and operating plan. The administrative and physician leadership roles cannot be separated. The purpose of the partnership is:

• To translate the institutional vision to meaningful and effective operational responses
• To bring an institutional perspective to daily decisions and to bring an operational perspective and experience back to the institution
• To see, initiate and organize opportunities to improve service and quality and to act as a catalyst for realizing these improvements
• To act as a facilitator, champion and generator of new ideas and a mediator on difficult issues
• To bring awareness of current external issues such as reimbursement, legislative, alternative delivery modes, etc.
• To assist physician and allied health staff in developing leadership, managerial skills and succession planning
• To have adequate knowledge and perspective of Mayo Clinic and business operations to know when and where to acquire additional input and expertise
• To provide financial oversight of department.
• The administrator may provide direct patient care, contingent upon maintaining appropriate licensure and competencies.

This role will require travel of 25% or more at times.

Qualifications

Master's degree in business, health care administration or related field and five years healthcare management experience required. Operational experience must include demonstrated ability to work collaboratively with multiple disciplines (i.e., physician, scientist, administrative, supervisory, and allied health staff.) Must have demonstrated competencies in leadership, management, operations and communication. For Operations Administrators hired prior to March 2012, a minimum education requirement is a Bachelor's degree, Master's degree preferred.

Internal applicants must attach the three most recent performance appraisals to the online application.

Additional qualifications

Demonstrated experience and cultural competency with Southeast Asia is strongly preferred. Language fluency in addition to English is strongly preferred.

Incumbents may be expected to rotate through a variety of clinical department or division assignments with the duration of the rotation usually lasting 3-6 years.

License or certification

FACHE certification preferred. Must maintain a valid driver's license and satisfactory motor vehicle record.

Exemption status

Exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits eligible

Yes

Schedule

Full Time

Schedule details

M-F

Weekend schedule

As needed

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Category

Administration, Business, Finance

Job posting number

100558BR

Recruiter

Jessica Gartner

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).