Security Manager - Full-time / Part-time

Security Manager

If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C.

Reporting to the Hotel's Director of Safety and Security, the Security Manager is responsible for developing and/or maintaining a pro-active loss prevention program designed to ensure a safe and secure environment for hotel guests and employees.

RESPONSIBILITIES:

• Assist and coach the Security team to achieve exceptional levels of guest service and colleague satisfaction results, through the application of all Corporate and property standards and policies.
• Ensure the smooth and efficient operation of the Security Department, constantly monitoring to improve efficiency and service.
• Consistent development, support, promotion and enforcement of hotel policy relating to colleague and guest safety and security.
• Assist in Evaluating, developing and overseeing the hotel's Fire Prevention Programs and Life Safety Systems to include the monthly inspection of all fire extinguishers.
• Know and act upon all relevant Federal, Provincial and Municipal Acts to include Trespass to Property, Innkeepers Act, Charter of Rights and Freedom and the powers of arrest.
• Assist in the training and development of Security & Safety Programs throughout the hotel. Oversee and maintain updated knowledge in relevant Security equipment, systems, procedures and trends.
• Oversee and administration of Locking Systems and Key Control Programs (Electronic and Manual)
• Assist in the oversight of the hotel's Loss Prevention Program and assist with Claims Management
• Liaise with other Hotel Security and Law Enforcement Agencies
• Assist in planning of VIP, Special Events and Dignitary visits as required.
• Ensure lost and found property procedures are followed accurately and consistently as required.
• Knowledgeable in the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock systems
• Maintain a positive relationship with all departments at The Fairmont Washington.
• Be available for emergencies both on & off duty
• Assist in Supervising and training Security Officers
• Complete performance reviews on Security Officers
• Assist in Maintaining schedules, vacation days, lieu days and sick day lists
• Assists in maintaining key control
• Carry out investigations pertaining to all security matters

QUALIFICATIONS:

• Minimum 2 years' previous management experience in security operations.
• University degree or College diploma. (Experience will be considered in lieu of a degree)
• Extensive experience in Loss Prevention, Emergency Management, Life Safety Systems, and Emergency First Aid.
• Previous experience in emergency incidents and their management.
• Advanced First Aid and CPR training, certified trainer license preferred.
• Previous claims management experience preferred.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Excellent time management and organizational skills.
• Knowledge of surveillance equipment and CCTV operations.
• Knowledge of electronic lock card systems.
• Currently possess or have the ability to obtain a DC SO or SPO License within 60 days.
• Able to achieve AHLEI-Certified Lodging Security Supervisor certification within six months of hire.

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Will frequently be required to use a computer, telephone, copier, fax, and radio
• Will frequently need to be able to stand, walk, sit, use hands and fingers, talk or hear, and twist upper body
• Will occasionally need to climb or balance, stoop or kneel, and squat
• Will frequently need to be able to lift up to 25 pounds
• Will occasionally need to be able to lift up to 50 pounds
• Must have valid driver's license
• Must be able to work in outdoor weather conditions

Visa Requirements: Candidates must be currently authorized to work in the United States.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!