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in Honolulu, HI
Marketing Representative - Retail - Full-time / Part-time
Hours | Part-time, Full-time |
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Location | Honolulu, HI 96814 Honolulu, Hawaii |
About this job
A Marketing Representative - Retail with Hilton Grand Vacations is responsible for the promotion and booking of eligible vacation ownership presentations, previews and the sale of mini-vacation packages to visitors and contacts.
What will I be doing?
As a Marketing Representative - Retail you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
- Responsible for the promotion and booking of eligible vacation ownership presentations and previews and the sale of mini-vacation packages to visitors at various Hilton Grand Vacations' retail locations in Hawaii
- Distribute approved promotional information and incentives to visitors
- Generate leads and book qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers
- Provide customer/concierge services as needed to all visitors and contacts projecting a professional company image
- Assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by Hilton Grand Vacations
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Minimum 1-year proven customer service experience
- Self-motivated and goal oriented with excellent communication & verbal presentation skills with the ability to persuade others and overcome objections
- Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
- Ability to multi-task and balance priorities
- Basic computer proficiency with the ability to learn
- Ability to work a flexible schedule including evenings, holidays, and weekends
- Fluency in English (speak, read, write)
- High school/GED
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Minimum 1-year experience selling and booking tours/activities (concierge services)
- Minimum 6 months previous experience working in the retail and/or timeshare industry
- Thorough understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island
- Previous experience working in marketing and sales