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About this job

The Room Attendant is responsible for maintaining the cleanliness and appearance of guest rooms within the Warehouse Hotel. 

Essential Job Functions:

  • Change all bed linen in accordance with the hotel’s policies and procedures
  • Vacuum carpeting including underneath furniture, beds, behind chairs, etc.
  • Dust all furniture including picture frames, lamps, TV’s, etc.
  • Check all drawers and closet areas for any items left behind and immediately report all missing items in a room to the supervisor
  • Thoroughly clean the bathroom area (wash shower stalls, sinks, floors, toilets, etc.)
  • Ensure rooms are set up per Company standards with the correct number of items arranged in place
  • Clean all newly vacant rooms within 30 minutes of Check-Out, and clean all occupied rooms (stay-over’s) within 15 minutes.
  • Notify supervisor of any cribs that are in a room that need to be picked up and stored
  • Take responsibility for pass key and make sure it is turned in daily
  • Immediately report to supervisor any room discrepancies that are discovered
  • Shut off all lights and TVs when leaving the room
  • Assist with the cleaning of any public spaces and storage areas as assigned
  • Turn and flip mattresses as directed
  • All other duties assigned 

Requirements

Basic Qualifications:

  • 18 years of age or older
  • Dependable transportation to and from work
  • Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication 
  • Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
  • Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
  • Authorized to work in the United States
  • At least one year of experience in a housekeeping or laundry role

Preferred Qualifications:

  • Highly dependable with a history of consistent attendance and punctuality
  • Customer-focused/service-oriented; ability to see big picture and impact on company Supports Company mission as serves as an advocate for its products and services
  • Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
  • Self-starting and motivated with the ability to work independently and take initiative
  • Ability to multi-task and balance multiple projects/duties at once
  • Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
  • Trustworthy and honest; takes accountability when appropriate
  • Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
  • Ability to remain calm in tense or stressful situations
  • Integrity to safeguard confidential information
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
  • Experience communicating with individuals of diverse demographics
  • Demeanor to remain calm in tense or stressful situations
  • Initiative to work efficiently with minimal supervision

Working Conditions:

  • Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
  • Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs regularly, and up to 100 lbs occasionally.
  • Noise Level: The noise level in this environment is typically quiet.