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Senior Clerk - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Tallahassee, FL Tallahassee, Florida |
About this job
Requisition No: 30002
Agency: Agriculture and Consumer Services
Working Title: SENIOR CLERK - 42005195
Position Number: 42005195
Salary: $21,532.94- $22,933.04
Posting Closing Date: 02/15/2018
SENIOR CLERK
FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES
DIVISION OF CONSUMER SERVICES
BUREAU OF STANDARDS
* STATE PERSONNEL SYSTEM OPPORTUNITY--
ONLY CURRENT STATE PERSONNEL SYSTEM
EMPLOYEES WILL BE CONSIDERED. *
CONTACT:
Lori Joanos, (850) 921-1509
MINIMUM REQUIREMENTS:
A high school diploma or its equivalent and one (1) year of secretarial or clerical work experience; or
College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for the required work experience. Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for the required work experience.
* Applicants must complete all fields in the Candidate Profile. Work history, hours
worked and formal education are required to qualify for this position. Responses to
Qualifying Questions must be verifiable in the Candidate Profile. Resumes and
other documentation can be attached to provide additional information.*
The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.
NOTES:
Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.
JOB DUTIES:
Receive and process consumer complaints and inspection requests by telephone. Route complaints/requests properly and resolve if possible. If on-site inspection is required, dispatch to proper inspector. Prepare reports in the consumer complaints/requests database and follow up by sending copies to inspectors and supervisors. Periodically review database to ensure all reports have been closed. Notify inspectors and supervisors regarding any unresolved cases. Maintain the 800 number for after hour consumer complaint calls.
Responsible for auditing inspection reports using the field inspection Information Management System database.
Assist with maintaining a registered meter mechanic file.
Answer telephone calls in a courteous, professional and efficient manner.
Pick up and sort mail accurately.
Check fax machine daily.
Perform other duties and tasks as assigned by supervisor.
SPECIAL NOTES:
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Tallahassee
Agency: Agriculture and Consumer Services
Working Title: SENIOR CLERK - 42005195
Position Number: 42005195
Salary: $21,532.94- $22,933.04
Posting Closing Date: 02/15/2018
SENIOR CLERK
FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES
DIVISION OF CONSUMER SERVICES
BUREAU OF STANDARDS
* STATE PERSONNEL SYSTEM OPPORTUNITY--
ONLY CURRENT STATE PERSONNEL SYSTEM
EMPLOYEES WILL BE CONSIDERED. *
CONTACT:
Lori Joanos, (850) 921-1509
MINIMUM REQUIREMENTS:
A high school diploma or its equivalent and one (1) year of secretarial or clerical work experience; or
College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for the required work experience. Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for the required work experience.
* Applicants must complete all fields in the Candidate Profile. Work history, hours
worked and formal education are required to qualify for this position. Responses to
Qualifying Questions must be verifiable in the Candidate Profile. Resumes and
other documentation can be attached to provide additional information.*
The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.
NOTES:
Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.
JOB DUTIES:
Receive and process consumer complaints and inspection requests by telephone. Route complaints/requests properly and resolve if possible. If on-site inspection is required, dispatch to proper inspector. Prepare reports in the consumer complaints/requests database and follow up by sending copies to inspectors and supervisors. Periodically review database to ensure all reports have been closed. Notify inspectors and supervisors regarding any unresolved cases. Maintain the 800 number for after hour consumer complaint calls.
Responsible for auditing inspection reports using the field inspection Information Management System database.
Assist with maintaining a registered meter mechanic file.
Answer telephone calls in a courteous, professional and efficient manner.
Pick up and sort mail accurately.
Check fax machine daily.
Perform other duties and tasks as assigned by supervisor.
SPECIAL NOTES:
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Tallahassee
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