Call Center Member Services Representative

Now Hiring in the City of Alhambra, CA!!!

Position: Member Services Representative

Pay: $16hr

Length: Contract to Hire

Looking to review resumes and begin Interviewing ASAP

HEALTH CARE & MEDICAL INDUSTRY REQUIRED

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Answer all daily telephone calls from members, providers, health plans, insurance brokers, collection agents and hospitals
* Elicit information from members/providers including the problem or concerns.
* Research and resolve authorizations, claims, eligibility, concerns and resolve. If unable to resolve, refer to management for resolution.
* All calls carefully documented into Company's customer service module.
* Member/Provider Service/Representative assists Supervisor and Manager with other duties as assigned.
* Member outreach communications via mail or telephone.
* Resolve walk-in member concerns.
* Assistance to other departments when back up is required; marketing event participation.
* Able to provide quality service to the customers.
* Able to communicate effectively with customers in a professional and respectful manner.
* Maintain strictest confidentiality at all times.
* Specialist termination notifications sent to members.
* Initial Health Assessments sent to members, as needed.
* SCAN members welcome calls.
* All other duties as assigned.

If interested please reach out to Luis Escobar at (562) 566-4722 or via email at

Member services, Call Center, Health-care, Medicare, HMO, Customer Service Representative,

Luis Escobar

(562) 566-4722

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.