Case Aide

Job Summary:

The Case Aide is directly assigned to the home study and post release program and is responsible for assisting in the day to day tasks to ensure that services are provided to youth in a timely manner. The Case Aids is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Essential Functions:

• Must ensure that youth are properly enrolled in to the program’s internal intake system (ETO, weekly logs, UAC portal).
• Audit ETO, weekly logs, and UAC portal to ensure compliance and accuracy.
• Assist with accepting referrals, managing active case logs, and contacting sponsors and families as directed by Program Director or Assistant Program Director.
• Maintain data on all clients enrolled in the program and all dismissed clients..
• Contact youth and sponsors as directed by Program Director or Assistant Program Director.
• Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by SWK, State and Federal contracts.
• Adhere to budgetary limits as approved by Program Director.

Other Functions:

• Attend all organizational required trainings and facilitate trainings as needed.
• Attend all departmental and program meetings to ensure that up-to-date information is received and/or provided and to ensure that changes to policy or practice are implemented and adhered to.
• Assist with the submission of monthly SWK reports, funder’s quarterly reports, and end of year reports.
• Provide and facilitate information as needed for SWK and/or funders monitoring activities.
• Travel as needed for trainings, conferences or other program needs.
• Attend training that will enhance professional growth in the area of home study and post release and documentation or other topics as deemed appropriate by the Program Director.
• Maintain a safe, clean and hazard-free work area.
• Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

• Minimum GED or High School Diploma. Preferred: 30 hours of higher education in a social service field or 1-2 years of paid or unpaid experience working in a youth services field.
• Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel).
• Required to work a flexible schedule to facilitate program services.
• Cleared Tuberculosis test results.
• Cleared background check from appropriate entity.
• Bilingual (English/Spanish)
• Must be at least 21 years of age at the time of hire.

Physical Demands:

Bending, stooping and lifting up to 15 lbs required to complete daily tasks. Must be able to travel several times a year by plane and car for program needs.

Work Environment:

This is a twenty four hour residential facility at which minors receive multiple services. Three shifts per twenty four hour period. Work shifts are subject to change. Noise levels vary from mild to moderate. Predominantly indoors, occasional outdoor monitoring or activities.