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in Boston, MA

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Hours Full-time, Part-time
Location Boston, MA
Boston, Massachusetts

About this job

Job Description

We are looking for a Training Specialist to enhance the competencies of individual employees by designing and conducting training programs that will boost employees workplace performance in alliance with Amtel's core values. You will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training interventions.

Responsibilities

  • Identify training needs by evaluating strengths and weaknesses
  • Translate requirements into training that will groom employees for the next step of their career path
  • Develop or oversee the production of classroom handouts, instructional materials, aids and manuals
  • Direct structured learning experiences and monitor their quality results
  • Acclimate new hires to the business and conduct orientation sessions
  • Deliver training courses
  • Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
  • Periodically evaluate ongoing programs to ensure that they reflect any changes
  • Stay abreast of the new trends and tools in employee development

Requirements

  • Proven experience in designing multiple training events in a corporate setting
  • Extensive knowledge of instructional design theory and learning principles
  • Proven ability to master the full training cycle
  • Adequate knowledge of learning management software
  • Familiarity with traditional and modern training methods, tools and techniques
  • Familiarity with talent management and succession planning
  • Ability to conduct cost-benefit analysis and calculate training ROI
  • Sound decision making and organizational skills
  • Ability to present complex information to a variety of audiences
  • Proficiency in MS Office and in database software

Company Description

Amtel is one of the fastest growing T-Mobile Premium Retailers in the country, headquartered in Irving, Texas. As an exclusive partner of T-Mobile US, we produce some of the most talented, experienced people in the industry. We are a closely knit team of professionals that work together to operate some of the most highly admired and respected T-Mobile stores. We offer a full line of products and world class customer service. We pride ourselves on our consumer-first attitude and our dedication to giving back through our partnership with St. Judes Children Research Hospital. Our pride, passion, performance and hard work have made us the third largest retailer to T-Mobile corporate. We provide a memorable mobile retail experience for a wide variety of individuals and businesses and foresee continuous growth in this ever-changing industry.