Area Manager Route Sales Towanda, PA

This position is responsible to lead motivate and engage the route service team to safely deliver world class customer service and sales growth (profitability). This leader ensures efficient route operations that best leverage all assets and resources available and will lead the execution of performance and operational goals focused in the areas of safety people service quality cost and growth.

Leads execution of delivery and service standards to ensure a high quality customer experience through efficient route operations.

Leads one or more profit centers which may be in one or more physical location

Executes and enforces safety standards within the Depot. Drives accountability of safe behaviors by coaching team members. Identifies and removes risks and participates in accident investigations

Leads people management and development demonstrating a disciplined approach to recruiting training coaching performance management and retention

Focuses on effective talent selection hiring and successful on-boarding of new team members.

Ensures successful customer service delivery as well as recovery; Serves as local point of contact for customer service communication & follow- up coordination with the call center and overall issue resolution

Manages route productivity and asset/resource utilization Leads sales performance within an area of approximately $3-$6 million per year and may oversee more than one location Maintains productive route structure by ensuring effective work hours and expectations are met as well as route sequence integrity

Effectively cascades key messages on areas of focus and strategic priority for the business and helps the team through changes

Oversees the warehouse team to ensure execution of efficient warehouse operations (management of fleet assets for the location compliance with Pre & Post Trip inspections utilization PM schedule repair/maintenance breakdown pick-up etc)

Conducts essential administrative duties such as payroll banking equipment support resource scheduling and daily reporting

Reviews financial reporting/KPI#s to make informed decisions on cost controls route productivity product inventory controls maintenance of assets depot supplies profitability etc.

Implements and maintains compliance with all government and corporate programs and policies