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in Dorchester, MA

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Hours Full-time, Part-time
Location Dorchester, MA
Dorchester, Massachusetts

About this job

Job Description

HIRING ASAP – Customer Service Representative

Due to recent client demands, Focus Marketing Strategies is expanding. We are looking for enthusiastic professionals who have a background in hospitality or customer service.

Customer Service Representatives Responsibilities:

Document and update customer information

Provide product knowledge to new potential customers

Follow up with existing customers to ensure customer care

Handle customer inquiries and complaints

Desired Skillset:

Ability to multi-task and problem solve

Ability to work in a team as well as independently

Proficient in Microsoft Word and Microsoft Excel

Outgoing Personality

Strong Work Ethic

Company Description

Focus Strategies is an expanding outsourced marketing company. We pride ourselves in offering exceptional customer care for a variety of different clients. Our goal is to encourage team members to become their own leader and expand their skillset. We encourage all team members to become the best version of themselves that they can be!