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About this job

Summary

Cleans/Maintains Guest Rooms/Premise in accordance with the Willow Valley Associates & Hilton Brand Standards.

Essential Duties and Responsibilities include the following:

Willow Valley/Hilton Brand Standards

          **Checkout rooms cleaned – 30 minutes

          **Stay over rooms cleaned  - 20 minutes

          **Reports rooms status on a daily work assignment.

**Checkout Suites – 45 Minutes

General Housekeeping cleaning criteria:

  • Collect soiled linens for laundering - receives/stores clean linens supplies in closet.    
  • Moves and arranges furniture.
  • Replenishes bathroom and Guest supplies
  • Empties/cleans wastebaskets and ashtrays - transports trash/waste to disposal area.
  • Changes light bulbs if necessary.
  • Sweeps, cleans, dusts, sweeps, scrubs, washes, polishes, waxes:
  • Guest Rooms, hallways, lobbies, restrooms, corridors, elevators, stairways, locker rooms, floors,
  • rugs, carpets, upholstered furniture, draperies, wall ceilings, woodwork, windows, door panels, and
  • sills, metalwork, equipment, lighting fixtures, tile surfaces, and trim.
  • Tags and turns in all Lost & Found items to Executive Housekeeper daily.
  • Provide a superior experience to all Guests by giving warm hospitality and executing ways to exceed expectations.
  • Due to seasonal needs within the Hospitality Industry it may be necessary to adjust schedules to meet the demands of our business.
  • Performs other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities

Education and/or Experience

1 year experience in similar position preferred

Certificates, Licenses, Registrations

Hilton Brand Training required upon hire

(Hampton I & S  Mt Joy  Flexible, Weekends, Holidays PT)