The job below is no longer available.
You might also like
in Irvine, CA
Xerox Corporation • 7h agoUrgently hiring 45.9 mi Use left and right arrow keys to navigate- $16
est. per hour - $49
est. per hour St Johns Community Health • 1h ago34.8 mi Use left and right arrow keys to navigate - $47
est. per hour - $16
est. per hour
POS/Helpdesk - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Irvine, CA Irvine, California |
About this job
POS/Helpdesk for corporate office located in Irvine CA.
This is a Temporary project estimated to go 2-3 months. Pay $22-25/hr depending on experience. Full-tme hours; start and end times will flex depending on business need.
Please submit resume for immediate consideration - Job 302767
Responsibilities:
• Provide high level of customer service being the face of IT for all users in the office
• Responsible for the overall maintenance, updates, and changes to the POS System, inclusive of Micros POS, database and configuration made through the Micros Enterprise Management System
• Manage POS change requests (ex. promos, price changes, user information, etc.) by partnering with Marketing and Operations leadership and managing expectations, communicating effectively and negotiating timelines/deliverables
• Maintain and update technology systems based on PCI DSS Security requirements, including but not limited to firewalls, Windows and POS Systems
• Maintain and update multiple BOH and FOH images for company and franchise locations
• Source, test and implement new version of software for in-store applications, including POS
• IT Lead for new store openings and any closures of stores, store conversions and store remodels
• Implement approved new technology related to store systems
• Identify, source and create a business case for any new related technology that can help or improve the store system
• Manage and collaborate with internal customers and external vendors alike, to build effective relationships
• Source and format reporting from POS software into usable reports on a weekly, monthly or ad hoc basis
• Assist internal customers and franchise business partners with troubleshooting support regarding POS and other technology systems
• Set up and removal of all technical equipment
• Respond to and administer helpdesk ticket system
• Maintain accurate inventory and reporting of all hardware and software assets
• Help build, support, and optimize best practices for IT Operations
• Monitor Technical Support process and procedures. Initiate changes to optimize the process
• Maintain and troubleshoot devices and systems, hardware, and software
• Document system performance, bugs, debugging, and program requirements
• Follow maintenance protocols to ensure systems are secure and ready for users
• Help or Lead design and deployment of servers, directories, wireless, backups, and personal devices
• Perform all other duties as assigned or required
Requirements:
Min 3 years POS/IT Helpdesk experience is a MUST
Good customer service skills via phone and in-person
Good verbal and written communication skills
Ability to interact effectively with all levels of personnel
Comfortable interacting with external vendors
This is a Temporary project estimated to go 2-3 months. Pay $22-25/hr depending on experience. Full-tme hours; start and end times will flex depending on business need.
Please submit resume for immediate consideration - Job 302767
Responsibilities:
• Provide high level of customer service being the face of IT for all users in the office
• Responsible for the overall maintenance, updates, and changes to the POS System, inclusive of Micros POS, database and configuration made through the Micros Enterprise Management System
• Manage POS change requests (ex. promos, price changes, user information, etc.) by partnering with Marketing and Operations leadership and managing expectations, communicating effectively and negotiating timelines/deliverables
• Maintain and update technology systems based on PCI DSS Security requirements, including but not limited to firewalls, Windows and POS Systems
• Maintain and update multiple BOH and FOH images for company and franchise locations
• Source, test and implement new version of software for in-store applications, including POS
• IT Lead for new store openings and any closures of stores, store conversions and store remodels
• Implement approved new technology related to store systems
• Identify, source and create a business case for any new related technology that can help or improve the store system
• Manage and collaborate with internal customers and external vendors alike, to build effective relationships
• Source and format reporting from POS software into usable reports on a weekly, monthly or ad hoc basis
• Assist internal customers and franchise business partners with troubleshooting support regarding POS and other technology systems
• Set up and removal of all technical equipment
• Respond to and administer helpdesk ticket system
• Maintain accurate inventory and reporting of all hardware and software assets
• Help build, support, and optimize best practices for IT Operations
• Monitor Technical Support process and procedures. Initiate changes to optimize the process
• Maintain and troubleshoot devices and systems, hardware, and software
• Document system performance, bugs, debugging, and program requirements
• Follow maintenance protocols to ensure systems are secure and ready for users
• Help or Lead design and deployment of servers, directories, wireless, backups, and personal devices
• Perform all other duties as assigned or required
Requirements:
Min 3 years POS/IT Helpdesk experience is a MUST
Good customer service skills via phone and in-person
Good verbal and written communication skills
Ability to interact effectively with all levels of personnel
Comfortable interacting with external vendors
Your Privacy Choices