Customer Service - Full-time / Part-time

- Coordination of new product qualifications - Research and issuing customer credits - Expediting urgent orders utilizing the escalation process - Utilizing customer specified EDI systems for demand and order management - Participate in process improvement initiatives and other related duties as assigned - Responsible for material returns Additional responsibilities include but not limited to: - Review of new and revised customer purchase orders, requests for quotation and contracts, including specifications called out in the documentation. - Ensuring that customer credit rating is acceptable; work with Finance and customer to resolve credit holds. - Determining if material requirement can be