Sales Counter Manager - Full-time / Part-time

Major distributor of Steel, Fasteners, Tools and related contractor supply products in the Baltimore Washington Metropolitan area with 6 locations servicing the commercial contractor.  We have an immediate need for a Counter Sales Manager to lead our Capitol Heights, Maryland Counter Sales Team.

Job Description:

·         Leads Counter Sales staff.

·         Greets customers on the sales floor.

·         Pleasant telephone etiquette.

·         Assists customers in product selection.

·         Maintain a high level of customer service.

·         Strives to increase market penetration increase revenue.

·         Direct and organize all sales functions at the counter level.

·         Hold staff meetings to keep employees motivated and informed of business operations.

·         Actively participate in the training, and coaching of the CSR’s.

·         Provide support to Outside Sales Force.

·         Display merchandise.

·         Handle or assist in the resolution of customer service issues.

·         Ability to effectively present information and respond to questions from management and customers.

Job Requirements:

·         Customer Service, Management, and Sales experience.

·         Experience in tools, construction supplies, and rental equipment preferred.

·         Excellent communications skills with the ability to engage in verbal interactions with customers.

·         Strong sales skills

·         Strong problem-solving and decision-making skills.

·         Ability to manage employees including; training, developing, setting expectations, and disciplining.

·         Must have knowledge of Microsoft Office programs.

·         Project a professional appearance.

·         High School or GED required

·         Minimum 3 years sales experience

·         Multi-lingual a plus (Spanish)

·         Must be able to lift 50 lbs.

Benefits:

Medical, Dental, Vision, Disability and Life Insurance

Paid Holidays and PTO

401K

Equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

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