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in Boston, MA
Inbound Call Center/Technical Support - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Boston, MA Boston, MA, Massachusetts |
About this job
Job Description: We are currently looking for energetic, career-minded Customer Service Representatives for full-time permanent roles at a growing national company located in Downtown Boston. This is a fantastic entry-level position that'll give experience working in an office environment and continuing to develop customer service skills! The successful applicants for this position must possess strong communication skills, good telephone etiquette, and professional attitude.
DUTIES/RESPONSIBILITIES:
* Fielding inbound calls and answering customer questions/solving customer issues
* E-mail follow-up & data entry
* Ability to work well in a team as well as independently
QUALIFICATIONS:
* 2-5 years' of work experience
* Excellent communication skills (written & verbal)
* Comfort and Familiarity with computers & technology
SHIFT:
* Seven (7) day availability required with a rotating five (5) day schedule; shift times is-
1) 3:00PM-Midnight
PAY:
* Pay rate starting at $15.00/hour
***OVERTIME AVAILABLE***
LOCATION:
* Downtown Boston (Accessible by all forms of public transit)
BENEFITS:
* Full Benefit Package (Health, Dental, Vision, Life & Death, Short & Long-Term Disability)