NAPA Sales Administrative Assistant

Manages, collects and tracks all reports related to AutoCare (AC) sales. Supports enrollment for AC customers by ensuring information is collected and entered accurately. Provides administrative support to the Department including general clerical, receptionist and project based work.  Assists with payment of invoices and provides efficient customer service to independent owners, vendors and internal customers.

• Accuracy on all monthly reports in a timely fashion
• Assist with billing and invoicing
• Assist with coordinating travel and meeting arrangements

Responsibilities:  The following section contains the primary responsibilities for this position.  Job holder is responsible for performing any other duties as assigned by management.  List the significant activities that support that function, for instance manage the annual store audit process. Where possible use language that ties the job back to the company mission and vision.

• Provide administrative support for multiple managers to include filing, word processing, copying, shipping, expense reporting, making travel and meeting arrangements and phone support.
• Create, modify and manipulate documents and data in Word, Access and Excel to produce reports and Powerpoint presentations.
• Set up, coordinate and maintain records for national meetings to include travel arrangements, food and drink, hotel space/meeting rooms, technical set-up etc.
• Provides ongoing support for AC customer both internally and externally. Support involves validating records of new AC enrollees (e.g., insurance, ASE Technicians employed, etc.), enters AC information into database, and resolves any discrepancies or missing information as needed.
• Collects, builds, and distributes sales tracking reports monthly. Pulls information, consolidates and formats, and distributes as required. Tracks data for discrepancies, resolves with necessary parties, and ensures revised information is included in reports.
• Collects invoices, obtains necessary authorization to pay, and submits for payment. Researches past-due invoices and assists in budget preparation by consolidating needed information into presentable format.

Experience, Education, and Abilities:  (what does a person accepting the position have to bring with them to successfully fulfill the minimum job responsibilities. Include working conditions here as well.)

• 2-3 years prior experience supporting customer enrollments and providing sales support such as generating and distributing regular reports.
• High School Diploma, or equivalent experience, required.
• Knowledge of basic mathematics, accounting, or bookkeeping practices and procedures.
• Expert with Microsoft Office products.
• Demonstrates professionalism and a good work ethic.
• Detail oriented.
• Customer focused with strong interpersonal skills.
• Effective written and verbal communication skills.
• Good time management practices.
• Ability to multi-task and prioritizes duties efficiently.
• Work is performed in a typical office environment.

GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.