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in Hiram, GA
Assistant Manager
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | 4215 Jimmy Lee Smith Pkwy Hiram, Georgia |
About this job
We have an immediate opening for a Assistant Manager.
Must be able to work various shifts per week.
Requirements
Assists in managing the operations of a Stevi B’s and periodically assumes responsibility for restaurant operations in the absence of other management. Participates in creating and maintaining an “Employer of Choice” environment.
RESPONSIBILITIES INCLUDE:
- Assists management in operating the restaurant in a manner that provides consistent day-to-day operations and guest satisfaction, in compliance with the Stevi B’s System.
- Ensures the quality and service of all food and drink items meet operational standards.
- Monitors and makes appropriate adjustments to staffing levels during shifts.
- Performs opening and closing duties to standards.
- Monitors inventory levels in regards to portion control.
- Maintain food cost control on shift.
- Immediately responds to guest requests in a respectful manner. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
- Reports for schedule shift, presents a professional appearance and wears appropriate uniform.
- Participates in management training and career development programs.
- Assists management in orientation and training of crew members.
- Directs subordinate employees in the performance of routine job duties.
- Adheres to and monitors employee compliance with the restaurant employee handbook, policies and practices.
- Promotes an environment that is free of discrimination, harassment and inappropriate conduct and immediately reports issues to senior management including the franchise owner(s).
- Takes appropriate action to address routine employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to immediate supervisor.
- Complies with all federal, state and local wage and hour laws and labor and employment laws.
- Completes assigned paperwork and administrative duties timely and accurately. Assists in maintaining files, records and all necessary documentation.
- Completes weekly inventory as needed.
- Follows bill posting procedures (transmittal).
- Complies with cash handling policies and banking procedures.
- Supports ongoing marketing programs.
- Complies with the restaurant mystery shop program.
- Complies with Stevi B’s food safety program. Takes immediate corrective action when necessary and reports all issues to immediate supervisor.
- Maintains a safe work environment by complying with all safety and security procedures.
- Immediately documents specifics of all guest or employee accidents and incidents and reports them appropriately.
- Performs other job-related duties as assigned or required.
ADDITIONAL REQUIREMENTS
- High School diploma or equivalent preferred.
- Six months entry level restaurant management experience (QSR preferred) or one year entry level retail management experience is required.
- Proven experience running shifts without supervision.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Requires considerable bending, stooping, lifting, and stretching.
- Requires the ability to work within the confined area of the restaurant and working with a sense of urgency under significant time constraints.
- Requires long periods of standing and the ability to lift, push, or pull a maximum of 50 lb with or without assistance.
- Requires frequent immersing of hands in water to wash and rinse food and small wares.
- Requires ability to work irregular hours, nights, weekends, and holidays.