Restaurant Host Part Time - Full-time / Part-time

The job of the Host(ess) at The Pub is to greet guests warmly, escort them to their table and ensure their experience is off to an incredible start. This position is also responsible for ensuring reservations are scheduled, table assignments are effectively planned and guests waiting time is as positive as the rest of their time at Next Door to ensure a total dining experience they cant get anywhere else.

Customer (What We Believe)

• Provide incredible service to guests by warmly greeting them as they arrive and escorting them to the bar, lounge, event or dining area in an attentive, hospitable, courteous and efficient manner; being sure to monitor their needs and ensure a pleasant wait time to start their experience with positivism and energy
• Plan table assignments, floor plans, daily rosters as well as guest seating; ensure accurate and fair guest placement that benefits both the service team and the guest
• Answer telephone calls in a prompt, consistent and courteous manner; take reservations and maintain the reservation book, answering questions and/ or directing calls to the appropriate area or person
• Maintain the appearance and accuracy of menus; ensure they are up-to-date and in excellent condition

Results (What We Measure)

• Assist in preparing the dining, bar and event areas for service with an exceptional attention to detail; help to ensure all areas are clean, organized and well-stocked
• Assist in performing opening and closing procedures as well as partner with other service team members to ensure exceptional customer service is provided at all times and guests are given a reason to return
• Learn about special events and general restaurant operations to provide support and perform additional tasks as needed

People (Who We Are)

• Support, encourage, and respect co-workers
• Work with supervisor to set and achieve goals for professional development
• Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
• Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Work Environment

• Work includes walking, standing for prolonged periods of time without a break, some bending and reaching, along with continuous interaction with guests and co-workers in a fast-paced environment. The average weight range of items lifted is 5-10 pounds with a maximum weight lifted of 15 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction).

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.