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in Washington, DC
escalation specialist - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | Washington, DC Washington, District of Columbia |
About this job
We are currently recruiting for a temporary to hire Escalation Specialist to support our client in Washington, DC. This individual will work to improve the level of service for parking customers in regards to calls, emails, website requests, new monthly accounts, purchase orders and invoice processing. Job Duties- Respond to new or existing customer inquiries regarding service - Maintain queue schedule - Act as a call center team lead and supervise/manage the team- Understand and meet clear inbo