Call Center Representative - Full-time / Part-time

Aerotek's client in Holyoke, MA is in need of Call Center Representatives. This position is in the Early Collections department. The calls will be a friendly reminder the customers get when there payment is passed due and under 30 days. Working off the dialer handling 80-100 calls per day, mostly outbound.

Hours: M- F 3 days/week: 8am - 5pm, 2 days/week: 11am - 8pm, 2 Saturdays/month: 8am - 12pm

This position is a "foot-in-the-door" to move up in the company. In this position, you will learn all about the company and the other departments that you can move up into.

Objectives:
Make customer contacts via phone or other methods to collect past due accounts, resolve customer needs, and help to ensure ongoing customer satisfaction. Make decisions about potential risk and assign for repossession as needed.

• Associates Degree or higher
• Customer Service experience
• Great benefit package once hired permanently
• Business casual attire
• Mandatory OverTime

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.