Administrative Assistant

Home Instead Senior Care is looking for an Administrative Assistant to perform a variety of clerical and administrative duties. The Administrative Assistant is expected to answer phones, complete administrative duties and support CAREGivers and other staff members with clerical tasks in order to provide the highest quality service to CAREGivers and clients. Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Duties include, but are not limited to:

• Greet and welcome each visitor in a friendly, warm and professional manner
• Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members
• Field CAREGiver inquiries over the phone in a knowledgeable manner and schedule pre-screening calls and interviews
• Assist with hiring process for new CAREGivers, duties may include fielding employment inquiries from prospective CAREGivers and moving applicants through the process.
• Process criminal background, Adult Protective Services and Department of Motor Vehicle checks
• Assist with making reference calls on prospective CAREGivers in a timely manner
• Support Human Resource team will all aspects of CAREGiver Engagement.
• Enter and maintain accurate client and CAREGiver records in the operating system
• Communicate client and CAREGiver concerns or problems with owner or other staff members as appropriate

Additional Requirements to be an Administrative Assistant:

• Must have the availability to take On Call office phones on rotation on some weeknights or weekends
• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Complete a criminal background check, DMV check and drug screen
• Possess a valid driver's license and valid auto insurance
• Must have strong computer skills and be proficient in Microsoft Outlook, Word and Excel

Find out more about this fulfilling career opportunity at www.homeinstead.com/755 or call us at 813-991-7524.

Each Home Instead franchise is independently owned and operated.