Day-time Kitchen Team Members (6am-2p or 7a-3p)

The Team Members’ role at Chick-fil-A is expected to perform a multitude of food and customer service duties. Team members are the face of the Chick-fil-A brand and are expected to uphold the Core 4 (fundamental principles of guest interactions) as they are the critical component in ensuring that the restaurant is successful in all aspects of the Create Raving Fans model through each experience in Front of the House, Heart of the House (Kitchen), and Drive Thru.  The following responsibilities have been identified in order to more clearly delineate the Team Member structure within Chick-fil-A that will allow the Team Member to fulfill this role:

Duties and Responsibilities:

• Clean counters and work areas
• Ensure that all kitchen equipment is cleaned and maintained at all times

• Ensure rotation and proper thawing of frozen products
• Manage and update inventory
• Prepare and pack food according to Chick-fil-A’s policies and procedures
• Ensure that there is enough supplies available
• Order food supplies before they run low
• Ensure the quality and quantity of food items packed or served
• Maintain all health and safety standards
• Ensure that all food wrapping procedures are strictly adhered
• Receive inventory and move food products to designated areas
• Transfer supplies between storage areas and the kitchen

Guest Experience:

• Ensures high standards of customer service are maintained (internal & external)
• Reinforces the core 4, guest recovery, second mile service hospitality

Cleanliness:

• Ensure all work areas, and bathrooms maintain the highest standard of cleanliness
• Bathrooms must be cleaned and restocked per our standards and procedures

Qualifications:

• Understand the expectation of Chick-fil-A customer service standards.
• Consistently executes procedures with excellence

Skills:

• Knowledgeable with all procedures and works with a sense of urgency
• Strategic thinker, Goal-oriented, strong technology skills
• Great communicator both in handling difficult situations and a diverse team.
• Mature and dependable
• Outgoing/friendly/patient
• Desire for ongoing training/education
• Ability to work in a team environment
• Results-oriented
• Detailed & keenly observant
• Passion for procedural discipline
• Ability to make decisions quickly
• Ability to motivate others
• Proven history of consistently performing at a high level

Job Benefits 

· Flexible Hours...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. All Chick-fil-A Units are closed on Sundays so you can have a day off to spend with family and friends. 

· College Scholarships...At Chick-fil-A, we believe everyone deserves an education. We offer up to $1,000 Tuition Reimbursement as well as a $2,500 Chick-fil-A Leadership Scholarship to eligible employees who qualify. 

· Competitive Pay...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. 

· It's a Friendly Place to Work...At Chick-fil-A, we consider our team members to be more than just employees. Our extremely low turnover rate is proof that people love working here. 

· Opportunity for advancement!