Assistant General Manager - Full-time

MOD Pizza is a fast-casual restaurant that serves up artisan style pizza, any way you want, for just one price! Started in 2008, MOD Pizza has grown from one location in downtown Seattle to nearly 300+ all over the country. Our mission at MOD is to improve the lives of our employees and the communities in which they serve. MOD Assistant General Managers take ownership of the store and its performance. They directly contribute to the success of the MOD community by leading a team of MOD Squad Members to maintain and deliver the MOD commitment for their customers. The position requires a business savvy, a high level of accountability, a genuine love for people, and a desire to share MOD culture with them. As an Assistant General Manager, your objective is to live, teach, and demonstrate MOD Pizza’s culture in all interactions.

 

Key Responsibilities:

•            Demonstrates the customer first attitude and work ethic for the MOD Squad; delegates tasks and assigns stations to ensure that Super-Fast service, cleanliness standards, and customer needs are met.

•            Fosters a positive learning environment through clear, respectful guidance and feedback to MOD Squad Members and Members in training; addresses individual motivation, needs, concerns, and provides recognition.

•            Acts with the integrity and honesty that promote MOD Pizza culture.  Maintains consistent attendance and punctuality.

•            Keeps Squad focused during peak volumes; problem solves in a fast-paced, high pressure environment.

•            Makes and quality checks all MOD products, adhering to MOD Pizza recipes and presentation guidelines.

•            Supports the General Manager with administrative duties including inventory, cash handling, and payroll.

•            Direct support to the General Manager in implementing company programs to meet MOD’s operational and organizational goals.

•            Acts as a mentor for Squad and Shift Leaders by observing, assessing, and suggesting ways to improve performance, and recommending employment decisions to the General Manager.

•            Communicates effectively; uses discretion and filters all pertinent information to the Shift Leaders as directed by the General Manager.

 

Basic Qualifications:

•            Entrepreneurial spirit for owning their own business

•            High School Diploma or GED

•            2+ years of progressively responsible customer service experience in retail or restaurant environment

 

Preferred Qualifications:

•            College Degree in Business or related field (may substitute for a portion of the required experience)

•            Strong communication skills and High level of Accountability

 

 

Physical Requirements

 

In-store squad leadership work involves both managing the team and stepping in to support the operations as needed. Occasionally positioning oneself (e.g., walk, bend, twist, reach, stoop, kneel, crouch, push and pull) to handle or move objects weighing up to 50lbs. Occasionally operating hand-held appliance and simple machinery (industrial can opener, dough press, industrial dishwasher, etc.). Regularly operate a computer and other office equipment. Communicate and exchange information with co-workers and other individuals in person and electronically.

 

Working Conditions:

 

•            High noise levels due to operations, customers, and overhead music (including, but not limited to, rock, punk, and alternative)

•            May be indoor or outdoor setting depending on store (varied weather conditions are expected)

•            Will work near moving or mechanical parts

•            Varying schedule to include evenings, holidays, and extended hours of business dictates

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

 

MOD Benefits:

 

•            Advancement Opportunities

•            Competitive Compensation

•            Medical, Dental, and Vision Benefits

•            Quarterly Bonus

•            Paid Vacation and Paid Sick Time

 

WE MAKE PIZZA SO WE CAN SERVE PEOPLE

Click here to see a day in the life at MOD-   https://vimeo.com/97852904