Recruitment & Engagement Coordinator

The Recruitment and Engagement Coordinator is expected to perform a variety of duties for the recruitment of CAREGiversSM. The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, train, and engage a staff of CAREGivers in order to provide the highest quality service to clients.

Primary Responsibilities:

· Develop and implement new recruitment strategies online and within the community.

· Schedule and conduct applicant interviews in an efficient and professional manner.

· Following the Home Instead Senior Care Standards conduct reference checks, criminal background and motor vehicle check and drug screens on all CAREGivers.

· Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.

· Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead® Standards and additional optional training.

· Develop engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction.

· Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution

· Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships.

· Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.

· Prepare and publish the monthly newsletter within the deadline

· Event Planning &ndash CG Award Ceremony, Christmas Party, Summer Picnics, etc...

· Evaluate and update all orientation and training materials as needed

· Plan and successfully execute all CAREGiver meetings

· Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA

Each Home Instead franchise is independently owned and operated.